My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8566 Views
  • 1 replies
  • 1 kudos

Resolved! Cancel My Plan

Hi 02, Can somebody please assist me on this? I wish to terminate my plan in O2. How to cancel my subscription asap?

Alexan by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! USA Travel

Hello, I have a question regarding travel to the USA, being if I am able to use my data/calls/texts there. I'm on an unlimited minutes/texts and 10GB per month (O2 Sim Only Unlimited 18M 10GB - also says contract renewal date was July last year). I'm...

CameronL by Level 1: Joiner
  • 1440 Views
  • 3 replies
  • 0 kudos

Phoning 202

Hi,I’ve been trying to speak to someone today on 202, but every time I ring I always get cut off after they say to wait up to 30 minutes. I’ve been receiving some texts over the last few days saying I requested a one time code, which I didn’t. I also...

Loulou89 by Level 1: Joiner
  • 922 Views
  • 2 replies
  • 0 kudos

Resolved! My email is linked to a phone number unknown to me

My email [Removed] has registered with myO2 previously when i have no service plan with O2. Recently virgin has changed me to O2 now i want to delete this previous account i registered with [Removed], but the verify code is sent to [Removed], which i...

Siu by Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! New SIM card

I have a new SIM card which I am trying to activate. To confirm this is my number an OTP will be sent to my number but as the SIM card is not activated I can't receive it!!!!

Betty2 by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Scam ? Change of terms and conditions

I noticed a message /email or similar purporting to be from 02 threatening to stop my service if I didnt agree to the terms and conditions theyd providedI'm assuming this is a scam as theres no recollection of any other text about this. Cant find any...

Jenny105 by Level 15: Gaining a Reputation
  • 3623 Views
  • 2 replies
  • 0 kudos

Resolved! All ready payed my overdue money

Hi there keep getting a phone from this number +44 800 111 6121 I have already payed my overdue money so I don’t know why I keep getting the phone call and also checked my account and the wasn’t anything outstanding

Jake18 by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! Bill issues

I have an outstanding bill which I have tried to pay numerous times, however the payment always fails. I have more than enough money to pay it, however it wont let me pay it.

deleanet by Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

e mails about new order

I keep getting e mails saying thank you for your order, and another one saying we have made the changes you requested. I did not order anything. I have phoned 02 twice to resolve this issue and I am still getting the e mails. Can someone help.Josephi...

Resolved! contract end

can i go to sim only 

randy by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos