My O2
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Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8562 Views
  • 1 replies
  • 1 kudos

My bill

When I log on to My O2, I can't see how to view my bill anywhere. Help would be appreciated!

Delete an O2 account so I can update my (migrated Virgin) O2 account

How do I delete an empty, unused O2 account? It is associated with my mobile number, so I can't change the mobile number on the other O2 account to be my phone number. There is no account merge facility, it took an hour for the customer support to ev...

cancel my contract

hi james gardiner herei have recieved comformation that i am out of contract i want to cancel my contract with o2 i have signed up with vodephone can you confirm that this contrct runs out before the 1st april 2024thankyou james gardiner

Changed phone

I changed my phone on Monday 18 March by in My02 it still shows my old phone and tariff. When will this change. Thank you

Jean38 by Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Trying to pay bill

Trying to pay bill but this 02 app is totally ****** 

Paul68 by Level 1: Joiner
  • 455 Views
  • 3 replies
  • 0 kudos

direct debit

I am trying without success to change my bank details for my direct debit

Lynann by Level 1: Joiner
  • 359 Views
  • 2 replies
  • 0 kudos

My O2 account

I can’t log into my account, it says it can’t find my account 

Hells by Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

O2 app

Why won’t my o2 app work 

Dave32 by Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

Billing Discrepancy

I hope this email finds you well. I am writing to address a billing discrepancy that I have noticed in my recent invoice for the mobile number ************. Upon reviewing the charges, I observed that the total amount due is significantly higher than...