My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1323 Views
  • 1 replies
  • 1 kudos

Resolved! Is this genuine?

I’ve had a text from this number +44 7385 701038Saying payment could not be taken but there is no reason for this please confirm if this is the case?

Doyle by Level 1: Joiner
  • 219 Views
  • 2 replies
  • 0 kudos

Resolved! spam text

Hi recieved a text from 07385183628 telling me to click on link to update my billing information,never clicked on it ,think its spam

Heather5 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Resolved! Fake text

Has anybody has a text claiming to be o2 and to updated there payment details? I haven,t changed any payment details just wondering if this is a scam?

Upgrade and cap

Hi I need your help please I need to have upgrade if possible as phone broke while I’ve been working on wards and can afford that payment so was wondering if anything we can do and also can we put the cap back on please as i don’t want to keep going ...

Corrie by Level 1: Joiner
  • 293 Views
  • 6 replies
  • 0 kudos

Resolved! Refunding phone and cancelling contract

I ordered a new phone on a 36 month contract yesterday and the phone is due to arrive today. I have already decided I do not want this phone or the device&airtime 36-month contract. How do i go about cancelling the contract during the change my mind ...

oklive by Level 1: Joiner
  • 393 Views
  • 5 replies
  • 0 kudos

Resolved! 5 free credit

Hello how can i get 5 free pounds?

Dario93 by Level 1: Joiner
  • 236 Views
  • 3 replies
  • 0 kudos

Resolved! my account

I can't log in to my account

Diana3 by Level 1: Joiner
  • 352 Views
  • 3 replies
  • 0 kudos

25% discount

My company is on the list for this discount but I cannot find add discount to my o2. Have tried to follow instructions but won’t acknowledge my password with discount code. Has anybody done this if so how? Thanks

Katf by Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos