Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I want to keep my current sim and airtime plan, I need to upgrade my device only however cannot see the option online. I intend to use it previous sim in my new one. Can I upgrade my device only?
I spoke to 5 people on the phone yesterday asking for help. I currently use £15 rolling plan where I have used all data so changed to a £30 plan thinking it would start when I paid. But found out it doesn’t start till the end of the month. I have tri...
I cannot access any adult content on my mobile network. Even the simplest of things. I am 29 years of age..
I have logged in to my o2 account but it says I have no products or services but I'm paying an o2 bill each month for the phone I am using
Hi everybody, I have got the following mail: " Your My O2 Business user details have been changed. Contact Number from: XXXXXX to: Contact Number RemovedSorry, but we can't write back to you from this address, so please don't reply to it. If you need...
Hello, I have a tablet I am paying for and have never received a SIM card for it so unable to use data etc but I am paying every month for it? Can this be looked into?
How do i cancel disney +
Has anyone else had fraudulent phone added to their account since February , which o2 are unable to remove and sort it out.
Hi there, I've tried to log in app My O2, to see my bills, I've started my data to be sure it's gone log me in automatically, but for some reasons the app didn't do that for me. Because I couldn't remember my password, I've reset the password, but fo...
I have been an O2 customer for more years than I can remember but recently I’ve not been able to access the My O2 app. Same handset I’ve had for the last three years, same email address, same phone number but all of a sudden just can’t access anythi...
