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Wrong tariff

AlenaV
Level 1: Joiner
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on ‎12-10-2023 18:30

on ‎12-10-2023 18:30

Hello, my old contract has expired and I mistakenly have chosen the wrong new one (I didn’t realise it has only texts and data) and I can’t make calls now. Is it post to change a tariff or do I have to upgrade the existing one? 

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MI5
Level 94: Supreme
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on ‎12-10-2023 18:33

on ‎12-10-2023 18:33

@AlenaV 

Either way it looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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