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Why am I being asked to log in to my 02 when i'm already logged in to my 02????

Bam_Bam
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on ‎15-05-2019 14:24 - last edited on ‎20-05-2019 09:05 by

on ‎15-05-2019 14:24 - last edited on ‎20-05-2019 09:05 by

Can anyone explain why I'm being asked to log in to My O2 when I'm already logged in to My O2?

 

I actually wanted to upgrade my phone as its near the of my 24 month contract but at this rate, I think EE or maybe Vodaphone will get my business instead.  

 

I've cleared the cookies & cache etc etc and nothing helps.

 

what a pile of ****

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MI5
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on ‎15-05-2019 14:26

on ‎15-05-2019 14:26

@Bam_Bam Online ordering of anything with O2 is always a lottery.

We suggest that you go in store for a less stressful upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bam_Bam
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on ‎15-05-2019 14:33

on ‎15-05-2019 14:33

I live miles away from a store. thanks for the suggestion though
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MI5
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on ‎15-05-2019 14:51

on ‎15-05-2019 14:51

It would be well worth the journey in the end wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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