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Unable to sign into M2 O2 app

roadsidetree
Level 1: Joiner
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on ‎26-09-2019 12:37

on ‎26-09-2019 12:37

Hi,

 

I have been a business customer (pay monthly) with number of devices for so many years now.

 

Today I downloaded My 02 app and when I tried to log in, I get message saying 'My 02 isn't available to you'.

 

Is this app not available to business customers?

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Cleoriff
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‎26-09-2019 12:43 - edited ‎26-09-2019 12:45

‎26-09-2019 12:43 - edited ‎26-09-2019 12:45

Hi @roadsidetree 

Yes it is available. You may need to download the latest version which is 11.1.24.

https://www.o2.co.uk/business/myo2business

If still not working then call business on 8002.

Veritas Numquam Perit

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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎26-09-2019 13:30

on ‎26-09-2019 13:30

@roadsidetree 

The MyO2 app is for consumer contracts only unfortunately. 
You can manage business accounts through the online portal https://www.o2.co.uk/business/myo2business

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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