Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

My O2

Reply
HayleyB
Level 1: Joiner
HayleyB
Posts: 1
Registered: ‎29-12-2018
Accepted Solution

UK can’t dial my mobile

on ‎29-12-2018 00:24

Anybody experiencing problems with network, I’m stuck in New Zealand and my phone goes straight to voicemail and I need my UK insurance company to get in contact with my urgently.
Report Content
Message 1 of 3 (196 Views)
Reply
0 Kudos
MI5
Posts: 88,610
Topics: 536
Solutions: 11,472
Registered: ‎04-04-2012

Re: UK can’t dial my mobile

on ‎29-12-2018 00:30

@HayleyB 

You may have a roaming bar on your account.

Try to contact O2 in the morning http://www.o2.co.uk/contactus 

but also try manually searching and selecting a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Report Content
Message 2 of 3 (193 Views)
Reply
0 Kudos
Bambino
Level 64: Magistrate
Bambino
Posts: 12,676
Registered: ‎31-03-2010

Re: UK can’t dial my mobile

on ‎29-12-2018 01:59

@HayleyB You can call customer service from anyone's phone on +44 800 032 1402

I DO NOT WORK FOR O2

Report Content
Message 3 of 3 (187 Views)
Reply