Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

My O2

Reply
Level 1: Joiner
Posts: 1
Registered: ‎29-12-2018
Accepted Solution

UK can’t dial my mobile

Anybody experiencing problems with network, I’m stuck in New Zealand and my phone goes straight to voicemail and I need my UK insurance company to get in contact with my urgently.
Posts: 87,529
Topics: 530
Solutions: 11,112
Registered: ‎04-04-2012

Re: UK can’t dial my mobile

@HayleyB 

You may have a roaming bar on your account.

Try to contact O2 in the morning http://www.o2.co.uk/contactus 

but also try manually searching and selecting a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 63: Greatness Assured
Posts: 12,339
Registered: ‎31-03-2010

Re: UK can’t dial my mobile

@HayleyB You can call customer service from anyone's phone on +44 800 032 1402

I DO NOT WORK FOR O2