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Level 1: Joiner
HayleyB
Posts: 1
Registered: ‎29-12-2018
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UK can’t dial my mobile

on ‎29-12-2018 00:24

Anybody experiencing problems with network, I’m stuck in New Zealand and my phone goes straight to voicemail and I need my UK insurance company to get in contact with my urgently.
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MI5
Posts: 114,179
Topics: 569
Solutions: 15,377
Registered: ‎04-04-2012

Re: UK can’t dial my mobile

on ‎29-12-2018 00:30

@HayleyB 

You may have a roaming bar on your account.

Try to contact O2 in the morning http://www.o2.co.uk/contactus 

but also try manually searching and selecting a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 69: Guiding Light
Bambino
Posts: 16,535
Registered: ‎31-03-2010

Re: UK can’t dial my mobile

on ‎29-12-2018 01:59

@HayleyB You can call customer service from anyone's phone on +44 800 032 1402

I DO NOT WORK FOR O2



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