Trying unsuccessfully to make an International call

[SJ71]

I tried to call Australia but call wouldn’t go through.  Help!!

[madasaf1sh · Accepted solution]

@SJ71 

A couple of things to check?

Do you have any spend caps on your account? This will stop you making any calls to International Numbers.

When you set up the account did you put any bars in place on Premium and International Calling?

You will need to call customer services on 202 from your o2 phone or 0344 809 0202 to remove these. 

Also note on o2 it is £3 Per minute to call Austrailia 

Unless you have the International Bolt-On at £3 per month, when it comes down to 2p/minute for landlines.

https://www.o2.co.uk/shop/international/the-international-bolt-on 

[MI5]

@SJ71 

If the person you are calling has WhatsApp you can call them for free using the app.

[Bambino]

@SJ71 Calling WhatsApp to WhatsApp is free if you're calling using a WiFi connection. Otherwise it will use your data allowance. The receiver of the call doesn't need to be on WiFi.