Text scam

S_Afzal · ‎26-04-2020

I recieved a message yesterday saying that I needed to update my payment information. Without thinking I clicked on the link but I realised it was a scam and didnt enter any details. Could my phone get hacked into now?

jonsie · ‎26-04-2020

Your account won't be hacked but change your password for peace of mind.
t's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎26-04-2020

@S_Afzal

No, you'll be fine as long as you didn't enter your details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

S_Afzal · ‎26-04-2020

Ok phew. I was worried that my phone could be hacked because I clicked on the link. Thank you. X

jonsie · ‎26-04-2020

Very welcome @S_Afzal

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎26-04-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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