Text Message - Genuine?

[Lou1984]

Hi, I received a text message saying that O2 couldn't process my latest bill and to avoid fees I need to update my payment information. Is this a real text as doesn't seem right to me.

[jonsie · Accepted solution]

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

[TallTrees]

Hi there @Lou1984
As jonsie said well known scam, absolutely disgraceful...well done to check here. Best wishes and welcome to the o2 community forum...TallTrees

[Lou1984]

Thank you very much 😊

[jonsie]

Welcome