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Tariff length

WilloB
Level 1: Joiner
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on ‎02-05-2024 12:45

on ‎02-05-2024 12:45

How do I find how long my mobile contract is? I started a pay monthly Virgin Mobile contract in 2022, moved to O2 and am being billed by both. 

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Cleoriff
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on ‎02-05-2024 12:49

on ‎02-05-2024 12:49

@WilloB 

Text INFO to 85075 (free text)

OR

Look under upgrade in your MyO2  https://mymobile.o2.co.uk/

The upgrade date is the end date of contract.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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on ‎02-05-2024 12:57

on ‎02-05-2024 12:57

@WilloB 

You need to speak to Virgin regarding your device plan as you will continue to pay them for that.

O2 is only billing you for airtime. Your contract reaches it's minimum term when your device plan is paid off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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