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Emine12
Level 1: Joiner
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on ‎22-09-2022 09:39

on ‎22-09-2022 09:39

My bill comes so high last 3 months and I'm not happy at all. 

im using O2 SIM card monthly payment 

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MI5
Level 94: Supreme
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on ‎22-09-2022 11:56

on ‎22-09-2022 11:56

@Emine12 

Full help and direction for examining your bill.

We have a guide to help with that if you’re unsure how to use it

Guide: My O2 - Bills section 

Don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 77: Grand Master
  • 11603 Posts
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on ‎22-09-2022 09:55

on ‎22-09-2022 09:55

@Emine12 

 

You can find out why by looking in Myo2 and checking your bills and seeing what you are been charged.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 149517 Posts
  • 641 Topics
  • 28499 Solutions
Registered:

on ‎22-09-2022 11:56

on ‎22-09-2022 11:56

@Emine12 

Full help and direction for examining your bill.

We have a guide to help with that if you’re unsure how to use it

Guide: My O2 - Bills section 

Don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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