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Scurry1
Level 1: Joiner
  • 1 Posts
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My daughter is currently unemployed due to an illness.

I am paying for her SIM in order that she can keep in contact with the family.  I have recently been advised that mobile phone companies will provide reduced charges for customers who are in the position.  Is that correct and if so, to whom do I make the application.

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MI5
Level 94: Supreme
  • 149371 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@Scurry1 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149371 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@Scurry1 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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