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Sarah_Anderson
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on ‎26-07-2022 17:05

on ‎26-07-2022 17:05

I have just upgraded to my new phone and have changed to the new 5G sim, I have requested my number is transferred to my new phone. I text swap to the number on my old phone and now neither phone has service 

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MI5
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on ‎26-07-2022 17:08

on ‎26-07-2022 17:08

@Sarah_Anderson 

Keep rebooting phone with the new sim in it until it comes online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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G9
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on ‎26-07-2022 17:19

on ‎26-07-2022 17:19

Me too!!!

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PB69
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on ‎26-07-2022 17:41

on ‎26-07-2022 17:41

Same here been onto support for the last week - getting nowhere!

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