SOS! Abroad no service now

[fowlerthomas]

I have been using my o2 number abroad, but today I suddenly realized that my number is showing no service.
Previously it had been receiving texts and calls normally and also ensured that there was a phone bill in it.
I have a lot of apps linked to o2 phone and now suddenly it's not working showing no service, I've tried replacing my phone, restarting it etc. But all show no service!!!
I can't get back to uk to fix it now, what do I do, SOS

[madasaf1sh]

@fowlerthomas 

Have you tried selecting a different network?

If you have then it sounds like something you need to speak to o2 about as there is nothing we can do from here, use skpe to call on +44 800 902 0217

[MI5]

@fowlerthomas 

If in EU for an extended period you may have exceeded the fair use policy.

https://www.o2.co.uk/termsandconditions/mobile/roamfairuse

[fowlerthomas]

Yes, I've tried everything possible and it's not working. How do i get help and human assistant on skype

[MI5]

@fowlerthomas 

Guide to Skype here Guide: A Guide to Skype 

Number in link.

[Claudia3]

You need to chat with o2 online.

[fowlerthomas]

+44 800 902 0217
I can use skype, can I just add this number as a friend and explain the situation?

[MI5]

@fowlerthomas 

Known spammer has posted above.

Do not respond to any private messages giving you a number to call.

All official contact methods and numbers here Guide: How to find help & contact O2 

[fowlerthomas]

I tried contacting o2 through online customer service, but he always popped up with a bunch of options. In the end it's always the AI bot that answers me again, not a live customer service

[MI5]

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@fowlerthomas wrote:

+44 800 902 0217
I can use skype, can I just add this number as a friend and explain the situation?

---

Yes, that should work fine.

If you use social media, you can message them too.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)