Phone device not delivered

[Daniel016544]

I ordered a new phone and sim plan about 3 weeks ago and have recently received an email saying my order will be delivered shortly. Earlier today I received a text saying my order is on its way, however only the sim card was in the delivery. Any help?

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255