Phone bill

chloebarnes · ‎05-01-2021

Hello, I cannot call as my phone has been cut off. I currently do not get paid until the 11th of January. Can I pay the bill then and not have my phone contract terminated please. Thank you

chloebarnes · ‎05-01-2021

Can I pay my phone bill on the 11th and not have it terminated? Thank you

b4u2 · ‎05-01-2021

i suggest you to call customer services to get this issue resolved asap.

MI5 · ‎05-01-2021

@chloebarnes

You need to call payment management.

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Cleoriff · ‎05-01-2021

@chloebarnes

You'll need to call O2 and ask for payment management

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Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

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