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1 ACCEPTED SOLUTION
Accepted Solutions
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Hi @Daniel98 As we have no access to your account we can't say for sure.
If you pay via Direct debit then it will have been taken from your bank
You need to contact customer services https://www.o2.co.uk/contactus
- 126901 Posts
- 834 Topics
- 7577 Solutions
Hi @Daniel98 As we have no access to your account we can't say for sure.
If you pay via Direct debit then it will have been taken from your bank
You need to contact customer services https://www.o2.co.uk/contactus
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Did you give O2 your bank details? If so they will have set up a direct debit which is the best way to pay your bills.
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Hi @Daniel98, and welcome to the forum 
Have you found out more about your bill since you last posted? Were the pointers from @Cleoriff, @MI5 and @jonsie above helpful?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 
