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PUK not recognised

Anton1123
Level 1: Joiner
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updated my phone and now PUK not recognised.

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MI5
Level 94: Supreme
  • 149588 Posts
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@Anton1123 

PUK is sim related, not phone.

You can get PUK here https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone 

If the sim is locked you will need a new one by contacting O2 or by going in store (take ID with you).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149588 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@Anton1123 

PUK is sim related, not phone.

You can get PUK here https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone 

If the sim is locked you will need a new one by contacting O2 or by going in store (take ID with you).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
267 Views