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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Remove international call cap

Remove international calls cap

Resolved! my top up

I have a problem in the topup

Resolved! O2 app

Hi I can no longer sign into there app it’s says that it isn’t available

Can't checkout on upgrade page

Hi, I am trying to checkout my basket to upgrade but it just keeps refreshing the page and does not let me checkout. Thanks in advance

Resolved! Vat bill

Could i please have a vat bill this is a business phone

why have i been charged extra

Resolved! pay my bill

I need someone to contact me to set up a new direct debit to pay my bill

Resolved! Complaint

I think it’s a disgrace that I’ve waited nearly an hour to speak to someone and I’ve still not been connected to anyone if you want me to pay my last bill then you need to call me I’m not chasing anymore !!!!!

Resolved! print invoice

Hi i cant find to print the monthly invoice on personal contract, little while ago before the change i use to able to print each monthly invoice but now after the login account it all change dont seem to be any invoice print for each month all it sho...

Resolved! Switch to pay as you go

I'm constrained financially and not keeping up with my monthly payments. Wish to pay down outstanding bill and switch to pay as you go. How can I go about this urgently please?

O2

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