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Order problems

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MetinK
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on ‎09-02-2023 08:49

on ‎09-02-2023 08:49

Yesterday I tried to buy 4 sim plans. I've had some technical issues and can't check how many purchases have been completed. The emails I received confused me even more.
How can I checked how many order I did and for which my numbers' order successful?

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MI5
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on ‎09-02-2023 09:05

on ‎09-02-2023 09:05

@MetinK 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MetinK
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on ‎09-02-2023 08:52

on ‎09-02-2023 08:52

I also want to call O2 to ask my questions but don't know which number should I call?

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MI5
Level 94: Supreme
In response to MetinK
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on ‎09-02-2023 09:05

on ‎09-02-2023 09:05

@MetinK 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MetinK
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on ‎09-02-2023 09:52

on ‎09-02-2023 09:52

Thank you MI5

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MI5
Level 94: Supreme
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on ‎09-02-2023 10:05

on ‎09-02-2023 10:05

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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