Opening times

[Ted3]

Why is live chat never open when you state it should be open?

7am - 11pm, 7 days a week

That's just a blatant lie.

[pgn · Accepted solution]

8am, usually, slightly different at weekends for some departments - details in here Guide: Coronavirus Community Help and Support 

Or reach out to O2 in Social Media, links below this post, @Ted3 - good luck!

[Pipstop78]

Never had a problem getting in touch with 02 they all ways very helpful with any problems I've had