O2 mobile app

[Nimisha]

It won’t let me log into my o2 app; it says I’m not with you yet and it should take 48 hours to activate but it has been weeks 

[MI5 · Accepted solution]

@Nimisha 

Have you tried deleting and reinstalling the app?

If so, you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[Cleoriff]

@Nimisha 

Have you tried deleting the app and reinstalling?
if you need help then contact O2.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.