O2 App: it seems you do not have an internet connection!

[Odue]

I did not use O2 app for a long time, I run it asked for pin [I obviously forgot] so I tried to re-log in to recreate PIN.
I get: it seems you do not have an internet connection!
OBVIOUSLY internet is fine!

What happens now?

Thanks

M

[jonsie]

The O2 app is having issues at the moment, You can check My O2 on the PC or on the web version on the mobile. Hopefully fixed later today

[jonsie]

check for updates here

https://community.o2.co.uk/t5/Welcome-News/My-O2-app-currently-unavailable/m-p/1294016#M33111

[Marjo]

Hi @Odue , there's been a fix implemented and the app should be starting to work better now - have you tried again today to see if you're able to login now and use it ok?

Thanks @jonsie for linking to the related thread above!

[Odue]

Yep, it works today.

I am guessing you probably had some problem with a number of devices that use high security and even thou I did not block your connection, it did indeed 'though' it was blocked.

Thanks

PS used to work for a year or so beside Telefonica [under a different Company] in another Country.