New phone

[Cam113]

Need help getting phone

[Cleoriff]

@Cam113  you can browse the O2's shop or contact O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[MI5]

@Cam113 

Shop here https://www.o2.co.uk/shop

or if you are currently with O2, look at your upgrade options in your MyO2 http://www.o2.co.uk/myo2