Network service

[Kinga3]

Hi, my sim is not showing me network service at all I have dots only, how can I fix it 

[jonsie]

Some help guides here

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202