This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

My O2 sign in

Halfy1982
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-04-2020 14:19

on ‎01-04-2020 14:19

I am having trouble signing in to my o2, i upgraded my phone last month where i was offered a new tariff but was able to keep my mobile number.  However now when i try and sign in it says that i have a buisness account.  However checking this it shows no details about bills.  I am unable to log on the app aswell 

Message 1 of 3
563 Views
0 Kudos
2 REPLIES 2

gmarkj
Level 67: Unsung hero
  • 12915 Posts
  • 95 Topics
  • 1173 Solutions
Registered:

on ‎01-04-2020 14:43

on ‎01-04-2020 14:43

Uh oh.
You didn't sign up to a new deal after being called did you?
From Aerial Direct by any chance?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
523 Views
0 Kudos

jonsie
Level 94: Supreme
In response to gmarkj
  • 96002 Posts
  • 612 Topics
  • 7147 Solutions
Registered:

on ‎01-04-2020 14:51

on ‎01-04-2020 14:51

It's definitely a 'trusted' partner. Only option here is to keep calling customer service, this now being 8002

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 3
512 Views
0 Kudos
Top Kudoed Authors
View All
Top