Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
So, i'm eligible for an upgrade now, I've had my phone 3 years, I've received the text etc. I am definitely eligible for an upgrade. So where it says "good news you can upgrade today, and I click on the link, it says "You have no numbers or accounts ...
Hi I hope someone can please help. I have two phones on pay monthly. Mine and my daughters. When I go into my O2 I can only view details for one phone (my daughters). Does anyone know how i can view bill details, upgrade options for my phone. I have ...
Arrgh. A mast is down in our area, has been for ages and doesn't look like its being mended til at least 16th April. I'm working from home with my poorly daughter and now is really not a good time to not be able to call anyone. I think I might be abl...
It’s now been a week since i ordered my phone, i got emailed all the legal documents and agreements aswell as them telling me they have my order so i’m sure it went through. however i have no received my phone yet and it’s been a week, no more emails...
Hi, I have message O2 on facebook and tried calling customer service but couldn'tget any help. All I want to know is how do I cancel my extra, on website it says I can do it through 'My O2 app' but it doesn't say how.I tried calling 202 but they dire...
My son logged into his Xbox and undertook a transaction to purchase content with his O2 mobile phone. A line for Microsoft Store transaction valued at 31.99 (28th February) subsequently appeared on the mobile phone bill which I am financially respons...
My data was turned off as I went t OK work abroad for 6 months, I'm back now and can't figure out how to turn on my data
Hello, I would like to cancel my contract as it ended a month ago, I've left the country so I am no longer using either the number or the phone. How do I do this?
I've had a personal hotspot with O2 for just over a year, with a pay monthly contract and my O2 account, at the end of 2019 I decided to transfer my mobile to O2 and set up a new contract online, using the same email address. This month is the first ...
Hi all, I bought an apple watch series 4 from amazon and when I go to log on to enable mobile data via the app it states that my login details are incorrect even though they 100% aren't as I am able to log in through the website to view my account. B...
