Solved: Login

00071 · ‎02-12-2024

Hello,

I'm tyring to login into my account to check balance but when I login it's saying send a code to the number.

I can't view this because the sim card is for a car tracker

Hiw can I login in please

Enlli · ‎02-12-2024

When you do get in. Put an alternative number in your contact details so any codes can be sent to that.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

jonsie · ‎02-12-2024

You need to contact customer service

Guide: How to find help & contact O2

Are you able to put the sim in a phone?

Guide: How to find help & contact O2

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎02-12-2024

When you do get in. Put an alternative number in your contact details so any codes can be sent to that.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎02-12-2024

https://community.o2.co.uk/t5/My-O2/OTP-OTAC-to-Log-in-to-MyO2/m-p/1719280

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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