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00071
Level 1: Joiner
  • 1 Posts
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on ‎02-12-2024 16:40

on ‎02-12-2024 16:40

Hello,

I'm tyring to login into my account to check balance but when I login it's saying send a code to the number.

I can't view this because the sim card is for a car tracker

 

Hiw can I login in please 

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jonsie
Level 94: Supreme
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on ‎02-12-2024 16:43

on ‎02-12-2024 16:43

You need to contact customer service
 
Are you able to put the sim in a phone?
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Enlli
Level 69: Guiding Light
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on ‎02-12-2024 16:51

on ‎02-12-2024 16:51

When you do get in. Put an alternative number in your contact details so any codes can be sent to that.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎02-12-2024 17:05

on ‎02-12-2024 17:05

https://community.o2.co.uk/t5/My-O2/OTP-OTAC-to-Log-in-to-MyO2/m-p/1719280

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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