Legacy bill

[Mdowd]

I have previously contacted O2 regarding a legacy agreement we had with sky prior to the change over.

an outstanding bill was advised on a SIM card that was never activated or used.

I have disputed the bill (£58) via a collection agency and was told it was being dealt with , I have since found out that I have a default notice on my credit report

can anyone advise if this has happen to them and how they resolved the issue.

thanks

[MI5]

@Mdowd 

The email address is creditfilereferrals@telefonica.com

Or you can write or fax them:

Credit File Referrals Team

Suite P

Arlington Business Centre

Leeds

LS11 0NE

Fax 0113 2025865

Guide: How to find help & contact O2