cancel
Showing results for 
Search instead for 
Did you mean: 

Late payment made

Sam-Perks
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I was late paying my phone bill and you have stopped my calls texts and mobile data, O2 sent me a text saying they will just charge me for 2 payments when my next bill is due but I’ve just paid off the bill that I missed but my internet hasn’t came back on yet.

Message 1 of 2
86 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 106503 Posts
  • 790 Topics
  • 5509 Solutions
Registered:

@Sam-Perks 

It normally takes 24-48 hrs to reconnect. Also if you set up a direct debit, you wouldn't be cut off at all.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Keep rebooting your phone.

 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
68 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 106503 Posts
  • 790 Topics
  • 5509 Solutions
Registered:

@Sam-Perks 

It normally takes 24-48 hrs to reconnect. Also if you set up a direct debit, you wouldn't be cut off at all.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Keep rebooting your phone.

 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
69 Views