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SHazbag · ‎22-12-2021

How do I add Disney as extra I got it with upgraded phone when I go into extras it just says oops something went wrong! Cannot get to speak to anyone

MI5 · ‎22-12-2021

@SHazbag

This is a known issue that O2 need to sort out.
I'd suggest you all report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-12-2021

@SHazbag

This is a known issue that O2 need to sort out.
I'd suggest you all report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Luna1 · ‎22-12-2021

Same here! Comes up error404 can’t get in touch with O2

madasaf1sh · ‎22-12-2021

@Luna1

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Stefanos · ‎22-12-2021

Same problem: "Oops, We can't find the page you're after"

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I have upgraded and Disney is free for 6 mth but won’t let me add as extra

My order was cancelled without notice

Owing money

Lost sim

New e sim

i wanna close my account