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I cannot remember my security question answer, and I have not got my O2 account no. what can I do?

Robhegs
Level 1: Joiner
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I uregntly need to upgrade my phone, but unless I can get online to my account, then I can't do this. I can't remember my security question answer, and need to speak to someone or have an online conversation - can anyone help please.

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MI5
Level 94: Supreme
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@Robhegs 

You can call for upgrades Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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