I can’t sign into my o2 app

[Pennytang]

I can’t sign into my o2 app even with correct password 

[Cleoriff · Accepted solution]

@Pennytang 

Delete the app and reinstall. See if that helps. If not contact O2 as they may need to reset your account

 you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this