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New esim

Swharin1
Level 1: Joiner
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Hi, 

 

I have just upgraded my contract and choose the eSIM option. How we I do I get my phone working? I can t sign into my account as it wants to text a security code but I’ve currently got no network (because I can’t register the eSIM ) to receive the code . So don’t know what I’m supposed to do 

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Enlli
Level 68: Extraordinaire
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Looks like a trip to an O2 Store with photo ID may be in order?

If so, unless essential, switch back to plastic while there.

See the guide.

eSIM - How to activate  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 68: Extraordinaire
  • 8691 Posts
  • 61 Topics
  • 1792 Solutions
Registered:

Looks like a trip to an O2 Store with photo ID may be in order?

If so, unless essential, switch back to plastic while there.

See the guide.

eSIM - How to activate  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
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