How to change bank account NAME, number and sort code?

[chalkyfb]

MyO2 says I must contact O2 to change bank account NAME but the O2 automated help on O2 says I can do it on MyO2.  Circular reference.  Anyone know how to solve this?  The current bank account won't exist next week.

[jonsie]

The name of the bank doesn't matter @chalkyfb as long as the sort code and account number are correct.

[Cleoriff]

 Thank goodness two other people have come on to confirm what I said.

[jonsie]

Just trying to put @chalkyfb mind at ease and to save a phone call.

[PeterSharpe]

I promise you you're not the only one who is infuriated by this. It seems to let you change your sort code and account number, yet I've completed the procedure twice now and nothing changes. There is no way at all of changing the bank NAME. The so-called Help is utterly useless as it is nothing more than an exceptionally dumb, robot answering system.