How to activate roaming

Giorgio1 · ‎27-05-2020

02 has stopped my roaming without me asking them too. I am currently out of the country (but in Europe) and cannot call their services to activate my roaming again. What can I do to activate my roaming again?

MI5 · ‎27-05-2020

@Giorgio1

If you have exceeded the time allowed out of the UK you must return to have your services reset under normal circumstances. However, O2 may make an exception due to the current situation so try to contact them via Skype.

Details in link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎28-05-2020

Hey @Giorgio1 just checking on you. Did you manage to sort out your roaming or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
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