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How do I speak to an advisor to view old airtime bills

HSL_Wales
Level 1: Joiner
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I would like to see old phone calls that I have made as I need to track calls to the local council for their complaint process.  My iphone only logs the last 100 calls and when I login into My O2 I can only see the current bill.  Is there a way to find old bills which log the calls I have made earlier this year?  Thank you.

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madasaf1sh
Level 56: Guvnor
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@HSL_Wales 

 

If you go into My o2 and my Bills and then click on download and print latest bill you can go back about a year...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3871 Posts
  • 27 Topics
  • 920 Solutions
Registered:

@HSL_Wales 

 

If you go into My o2 and my Bills and then click on download and print latest bill you can go back about a year...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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HSL_Wales
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Thank you!  That is very helpful - I have found the old bills now!

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