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Google play charge of £25.99

Calcalmac
Level 1: Joiner
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on ‎13-12-2023 09:13 - last edited on ‎13-12-2023 09:31 by Community Manager

on ‎13-12-2023 09:13 - last edited on ‎13-12-2023 09:31 by Community Manager

Would you kindly tell me if this charge for google play was for the use of an app that was selected from the google play app or did the user click on something while playing with another app.  On what date was the charge.

my number is (REMOVED)

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MI5
Level 94: Supreme
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on ‎13-12-2023 09:26

on ‎13-12-2023 09:26

@Calcalmac 

O2 won't know as they just pass on the charge from Google.

You need to ask Google why.

Flagged for number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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on ‎13-12-2023 12:27

on ‎13-12-2023 12:27

Go into Google Play. Click your profile picture then select Payments and Subscriptions from the menu

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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