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Ending contract

Josh16
Level 1: Joiner
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on ‎22-07-2024 19:37

on ‎22-07-2024 19:37

Hello, i am looking to end my contract. I have requested my PAC code but it is not telling me if I have ended my contract. I just wanted to confirm whether or not my contract has been terminated after I have requested the PAC code or do I need to do anything else after this

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madasaf1sh
Level 77: Grand Master
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on ‎22-07-2024 19:39

on ‎22-07-2024 19:39

@Josh16 

 

Your contract doesnt end until you give the new network the PAC code and your number has been ported over to them. 

Just generating the PAC does naff all. 

 

Also leave your Direct Debit in place, as you will have to pay a final bill

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iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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