However when i go into MyO2 to add it in, i can't find the option anywhere & can't call o2 as they are only taking urgent calls due to high demand, which is understandable!
Anyone can get a free 7 day trial whilst O2 sort themselves out https://disney.co.uk/
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That is so silly of o2... why run an offer or extra that they won't be able to help you with? Shouldn't they wait until they are in a better position to help customers with problems before running this promotion with Disney+
This is true... but it's more strange that they are not acknowledging that there is an issue with their customers not being able to redeem the codes for Disney+
No one could foresee the issues with Coronavirus and the Disney offer would have been in progress many months ago.
It's just very unfortunate timing.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
