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Deleting my o2 account

NathanialEssex
Level 1: Joiner
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Hi

 

I recently switched to o2 and service wise it's been an absolute pain. I'm trying to use the London underground WiFi but keep getting a message that the number I've registered with is not correct, or something along those lines.

 

Somewhere on the o2 website, it suggest deleting My o2 account and reregistering. Thing is, I can't see this option anywhere. In the end, I just need to be able to use the WiFi underground. Any advice? 

 

 

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madasaf1sh
Level 68: Extraordinaire
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Registered:

@NathanialEssex 

 

It will be the number registered in Virgin Media's Authentication Database, and to be honest you are not missing much not being able to use the Underground service, as it is not brilliant and Vodafone pulled all support it for due to it been so bad,

 

Help can be found here https://www.o2.co.uk/connectivity/wifi-london-underground

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5903 Posts
  • 32 Topics
  • 1929 Solutions
Registered:

@NathanialEssex 

 

It will be the number registered in Virgin Media's Authentication Database, and to be honest you are not missing much not being able to use the Underground service, as it is not brilliant and Vodafone pulled all support it for due to it been so bad,

 

Help can be found here https://www.o2.co.uk/connectivity/wifi-london-underground

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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