Solved: Data

Teresajaramillo · ‎17-09-2020

Good morning my date isn’t working I’m in Tenerife Spain

MI5 · ‎17-09-2020

Nothing extra to pay as you use your UK allowances in Spain.

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Teresajaramillo · ‎17-09-2020

Do I need pay ??

MI5 · ‎17-09-2020

@Teresajaramillo

Nothing extra to pay as you use your UK allowances in Spain.

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎22-09-2020

Hey @Teresajaramillo just checking if this helped and if the mobile data was working after?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

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