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Currently abroad travelling trying to pay my bill but can not accces my account or revive a text

Ryan1993wheeler
Level 1: Joiner
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on ‎23-01-2024 09:13

on ‎23-01-2024 09:13

Currently abroad travelling trying to pay my bill but can not accces my account or revive a text Because I have a Thai sim

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MI5
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‎23-01-2024 09:15 - edited ‎23-01-2024 09:16

‎23-01-2024 09:15 - edited ‎23-01-2024 09:16

@Ryan1993wheeler 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

Guide: How to Pay Your Bill (Contract) 

You can use Skype to call 0800 numbers for free.

Use +44 800 dialing code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Oxonian
Level 29: Intuitive
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on ‎23-01-2024 19:51

on ‎23-01-2024 19:51

@Ryan1993wheeler 

 

Have you tried putting an O2 SIM into your 'phone and accessing the MyO2 app ? 

 

You should also be able to log in over WiFi using the MyO2 link at the top of this page :- 

 

Oxonian_0-1706039382116.png

 

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