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Changing phone model

MG13
Level 1: Joiner
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I need to change phone model to iPhone 13. 

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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MI5
Level 94: Supreme
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@MG13 

All you can do is edit the tag if you have a small pencil symbol next to your device type.

This will not update the details in your MyO2 though, as that will be done automatically, eventually, or maybe never......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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