Canada

[ARS123]

Hello. I landed in Canada yesterday and have not received my welcome message to view my benefits and charges.

[Cleoriff · Accepted solution]

Hi @ARS123 

You need to look in My O2 at your bolt ons you will be eligible for O2 Travel Inclusive or O2 Travel

https://www.o2.co.uk/international/using-your-phone-abroad 

Guide: Roaming MegaGuide 

If having problems you need to contact O2 Guide: How to find help & contact O2 

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.