Solved: Can't gain access to my o2

san235 · ‎19-05-2023

I tried to sign in to check my balance but the system is saying "we are having problems checking your account. Please help me rectify the issue.

pgn · ‎19-05-2023

Routine System Maintenance can impact access to your account via both app and web browser in the wee small hours, @san235 - try again in the morning. Also this migration to System 360 may take your account offline for the best part of a day while your details are being migrated: https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402/highlight/true#M39424

If you are still having issues, reach out to O2 via the Social Media links in the URL just below this post. Good luck!

Links to O2 Social Media Team here

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pgn · ‎19-05-2023

Routine System Maintenance can impact access to your account via both app and web browser in the wee small hours, @san235 - try again in the morning. Also this migration to System 360 may take your account offline for the best part of a day while your details are being migrated: https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402/highlight/true#M39424

If you are still having issues, reach out to O2 via the Social Media links in the URL just below this post. Good luck!

Links to O2 Social Media Team here

O2