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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Cancel contract

hello, I would like to cancel my airtime contract for my iPad. I have just realised the contract for my iPad has ended. I no longer use the data on the iPad so I would like it to end please

Resolved! Change bank details

I am trying to change my back details without any luck

Resolved! Get £5 Free Credit - When you register from my o2. How do I claim this?

Get £5 Free Credit - When you register from my o2. How do I claim this?

Resolved! I need two extra days on my Audible activation

I need two extra days on my Audible activation as I have already got a subscription.

Resolved! My new phone

I’m wondering what’s happening with my phone, it’s not been shipped yet

Resolved! change details

Id like to change ,my name and the payment date please

Resolved! Paper bill

Hi I need a copy of my current bill I have a claim against a number and they want a copy of my bill

Resolved! Update details

Hi, I have recently changed my surname to Cattle. I would like to update my details please. thank you.

Resolved! S21 ultra 256 availability

Ordered S21 ultra 256 on 18th September when MyO2 said it was in stock. Notified after placing order that it was out of stock. Can you please advise when you expect stock to arrive as it is needed urgently to replace my Xperia which has battery / cha...

Resolved! Can use some websites on my fone cus my sim card is block

My sim card is blocked for some websites and I can't open it can I get it unlocked please tank's

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