Can't checkout on upgrade page

Codona95 · ‎31-03-2023

Hi,

I am trying to checkout my basket to upgrade but it just keeps refreshing the page and does not let me checkout.

Thanks in advance

madasaf1sh · ‎31-03-2023

Try a different browser or Incognito mode and see if the same occurs, as sometimes like all websites it has its moments to misbehave.

If you still have problems then call the Sales team on 0800 081 0255

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Breanna · ‎03-04-2023

Were you able to check out with the advice above @Codona95?

Zdat77 · ‎06-04-2023

I am having this same issue too.

I have tried different devices, browsers and the O2 app. When I press checkout it refreshes the page and does not progress.

O2