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CANT ACCESS MY O2 ACCOUNT (URGENT)

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BColligan
Level 1: Joiner
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on ‎05-07-2022 16:01

on ‎05-07-2022 16:01

Hi I'm very annoyed so apologises if this is a bit ranty.

 

I bought my phone off of mobilephonesdirect.co.uk with a contract so they made a new My O2 account for the new contract but they didn't send me ANY type of password so I can access the My O2 account. I've been looking around everywhere and no one is helping. I just got an email saying I need to pay an extra £42 for some reason but I can't find out WHY. My phone minutes and data has been turned off temporarily so I can't do anything from my phone - I need help.

 

Has anyone used mobilephonesdirect.co.uk before, if so how do you gain access? 

 

😞

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MI5
Level 94: Supreme
In response to BColligan
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on ‎05-07-2022 21:20

on ‎05-07-2022 21:20

You can't delete threads. Once you've started one you continue on the same thread with any updates or additional questions.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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